Privacy Policy

1.Introduction and Scope

This policy explains the privacy practices for the website available at the domain lemmm.mom, including every page, form, message channel and associated service that we operate. It describes how information is gathered, how it is stored, how it is used, how long it is kept and the choices that are open to you. It also records the rights you may exercise over your own information.

References to we, us, our, LEMMM and LEMMM PROPERTIES LLC mean the same business, LEMMM PROPERTIES LLC, a limited liability company organised under the laws of the State of Utah, whose registered and correspondence address is 674 N Haystack Mountain Dr, Heber City - 84032-5637, United States (US). References to you and your mean a visitor, potential client or user of the website. Later references to the developer LEMMM mean the software design team responsible for building and maintaining these systems.

This policy applies to information gathered through this website, through email correspondence with the addresses published here, through the telephone numbers published here, and through any other channel that points back to this site. It does not cover properties that we manage on behalf of owners unless those activities feed back into systems you use on this website.

2.Who is the Data Controller

LEMMM PROPERTIES LLC is the organisation that decides how and why personal information is processed in connection with this website. You can reach the controller by writing to LEMMM PROPERTIES LLC at 674 N Haystack Mountain Dr, Heber City - 84032-5637, United States (US), by email at update@lemmm.mom, or by telephone at +15139944574.

For matters that concern the software and the design of the website itself, the developer LEMMM is engaged by the business to operate the technical systems. Both the business and the developer LEMMM treat any personal information that passes through these systems in line with this policy and with applicable law.

Where the business acts as a processor of property data for an owner, that owner remains the controller of that property data. This website policy does not replace any separate data handling agreement that may exist between the business and an owner or between the business and a resident community.

3.Information We Collect

We collect only the information that is needed to keep the website working, to answer your questions and to deliver the services described on this site. The categories of information are set out below.

Information You Provide Directly

When you use the contact form, we receive the name you type into the name field, the email address you enter into the email field, an optional subject line and the text of your message. When you write to our published email address update@lemmm.mom, we receive whatever you choose to include in that note and its headers.

Information Collected Automatically

Like most websites, our servers may keep standard technical logs. These logs can include the date and time of each request, the internet protocol address of the device making the request, the type of browser being used, the device operating system and the pages that were requested. We also deploy functional cookies that are described later in this policy.

Information from Partners

Where you arrive from a search engine or a business partner, we may receive a general referral signal that tells us where your visit began. We will not combine this with a persistent identity unless you have chosen to provide one through a form or an account.

4.How We Use Information

Every use of personal information is anchored to a lawful and legitimate reason. The main purposes are listed here. We do not sell personal information to any third party, and we do not use the information for purposes that conflict with the reasons described in this policy.

• To respond to an enquiry that you send to us through the website, through email or through the telephone.
• To prepare proposals and quotations for property systems, integration and managed operations work.
• To operate, maintain and protect the website, its content and its security controls.
• To understand general patterns of traffic so that we can keep the site fast, accessible and useful.
• To carry out the requests, agreements and lawful obligations that arise between you and the business.
• To meet legal, accounting and reporting duties that apply to a United States limited liability company.

Where your message concerns a property we already manage for an owner, we may pass your message to the relevant owner or site manager so that it can be answered responsibly. We will only do this to the extent needed to resolve your request.

5.Legal Bases for Processing

Because you may be located in the United States, in the EU or elsewhere, we set out the legal grounds that support our processing. When the GDPR applies, the primary grounds are our legitimate interests in running a business, your consent where required, performance of a contract, and compliance with a legal obligation.

Where we rely on legitimate interests, those interests are the commercial operation of a professional services business, the security of our website and the protection of our clients and our staff. We balance these interests against your rights and freedoms and we do not process more information than is needed to serve the purpose.

Where we rely on consent, for example for certain optional cookies, you may withdraw that consent at any time without penalty. Withdrawing consent does not undo lawful processing that already happened under that consent.

6.Cookies and Similar Technologies

A cookie is a small text file that a website places on a device so that the site can remember something between visits. Our site uses only modest, functional technical measures.

Cookies We May Set

We may set a session cookie to keep the technical preference of the device for the current visit. We do not use advertising cookies on this domain. We do not use tracking cookies that follow you across unrelated websites for marketing.

Disabling Cookies

Most browsers let you block or clear cookies through the settings screens. If you disable cookies in your browser, the website will still load and remain readable; only a few conveniences that rely on remembering a state may be lost. Because our cookies are functional and small, disabling them does not generally stop the site from working.

7.Sharing of Information

We keep your information close. We share it only in the narrow circumstances below, and every recipient is expected to use the information only to support the service we provide to you.

• With our staff and the developer LEMMM team, who need access to answer an enquiry or to keep the site secure.
• With reliable suppliers such as web hosting providers, email providers and security services that store or transmit data on our behalf under written duties of confidentiality.
• With an owner or manager of a property when your message concerns that property and must be routed to the correct office.
• With authorities, courts or auditors where the law, a lawful order or an accounting duty requires disclosure.

We will not sell or rent your personal information to anyone for their own marketing use. We will not send your details to an advertiser network simply because you visited this site.

8.International Data Transfers

The business is United States based and the website may be hosted on infrastructure situated in the United States or elsewhere. If you send us information from the European Economic Area, from Switzerland, from the United Kingdom or from another region, your information may be transferred to and stored in the United States.

Where such a transfer takes place and a recognised safeguard is required, we rely on suitable contracts, on adequacy decisions where they apply, or on other lawful transfer mechanisms. We take reasonable steps to ensure that information moved across borders continues to enjoy protections that are in line with the promises made in this policy and with applicable law.

9.Data Retention

We do not keep personal information for longer than needed for the purpose for which it was collected. Enquiry messages sent through the contact form or to our email address are normally held only long enough to answer your question and to close the topic. Standard server logs are usually overwritten within a reasonable window.

Where information forms part of a business record, such as an invoice, a proposal accepted by a client or a matter that is the subject of a claim, we keep that record for the period required by accounting law and good professional practice, after which it is deleted or anonymised. Retention periods are reviewed at intervals so that data is not stored without a purpose.

10.Security Safeguards

We take the protection of information seriously and apply safeguards that are reasonable for the size and nature of this business. Access to the website is served over an encrypted connection where the browser and server support it. Administrative access to systems is limited to named people within the business and the developer LEMMM team, and each of them is expected to treat access as confidential.

We use routine security reviews, keep software updated and limit what visitors are asked to send. Even so, no method of transmission over the internet or method of electronic storage is completely secure. You should take care about what you send and you should use a current browser with updated security settings before submitting an online form.

11.Your Rights

Depending on where you live, you may have some or all of the rights in this section in respect of your own personal information. We honour these rights for residents of the European Economic Area, the United Kingdom, Switzerland and the United States to the extent they apply.

• The right to access the personal information that we hold about you.
• The right to ask that inaccurate information be corrected.
• The right to ask that information be erased where no lawful reason remains to keep it.
• The right to ask that processing be restricted while a dispute is being resolved.
• The right to object to processing that is based on legitimate interests.
• The right to receive a copy of certain information in a structured format.
• The right to withdraw consent where processing relies on consent.
• The right to complain to a supervisory authority about our handling of information.
• For consumers in California and other United States states, the right to know, to delete and to opt out of any sale, subject to the limits of state law.

To exercise any of these rights, write to us at the correspondence address in section one of this policy or email update@lemmm.mom. We may ask you to confirm your identity before acting on a request so that we do not release information to someone who merely claims to be you. We aim to respond within a month of a verified request.

12.Contact Forms and Direct Messages

The contact form on this website is built so that submitting it opens your own email program to send to our office. In that case your message is delivered over your ordinary email service and is not stored in a database on this site. If you complete a form that posts to our systems directly, that message is handled with the same care as any other email to our office.

We ask that you never send sensitive information such as full payment card numbers, passports or medical records through the contact form or through unrequested email. If a future project requires such details, our staff will send you a secure method and a clear explanation rather than asking you to paste private information into a message.

13.Third Party Links

This website may link to other websites such as owner portals, government services or professional resources that are operated by separate organisations. When you follow one of those links you leave this site, and the privacy practices of the destination website govern what happens next.

We encourage you to read the privacy statement of any website before you send it personal information. This policy does not apply to any third party website, even where we mention it by name because it is useful to our visitors.

14.Children

This website is a professional services site and is not directed at children under the age of sixteen. We do not knowingly collect personal information from children. If you believe that a child has sent us personal information through the contact form or through an email, please tell us at update@lemmm.mom and we will take reasonable steps to delete that information from our active systems.

Our services concern the management of residential and commercial property. Where a portal account could ever be used by a household, any minor will use it only under the direction and consent of an adult who is responsible for the tenancy or ownership.

15.Changes to This Policy

We may revise this privacy policy from time to time to reflect changes in the law, in our services or in the ways we operate the website. When we make a change, we update the last updated date shown at the top of this page and we place the revised version on this page. Material changes that affect the way your already-held information would be used will be brought to your attention through a notice on the homepage before they take effect.

If you continue to use this website after a revision is posted, that continued use tells us that you accept the revised policy as it applies from that point forward. Where the law requires fresh consent for a given practice, we will obtain it separately rather than relying on continued use.

16.Complaints and Regulators

If you are not content with the way we have handled your personal information, the first step is to write to us with the details so that we can investigate. Our postal address is LEMMM PROPERTIES LLC, 674 N Haystack Mountain Dr, Heber City - 84032-5637, United States (US), and our email address is update@lemmm.mom.

You may also turn to a relevant regulator. For people in the United Kingdom that is generally the Information Commissioner. For people in the European Union it is the data protection authority of the country where you live. For people in the United States, your state attorney general or the consumer protection office may assist you with a complaint about unfair or deceptive practices.

We will not penalise you, retaliate against you or treat you differently because you have chosen to exercise your privacy rights or to file a complaint.

17.Contacting Us

Questions, requests and notices about privacy should be directed to LEMMM PROPERTIES LLC. You may send them by email to update@lemmm.mom, by telephone to +15139944574, or by post to 674 N Haystack Mountain Dr, Heber City - 84032-5637, United States (US).

Matters about the design and development of the website and its code can be raised with the developer LEMMM through the same office, and the business will forward a technical question to the relevant member of the developer team where needed. We aim to acknowledge requests promptly and to resolve them within the timeframe set out in any regulation that applies to you.

18.Governing Law

This privacy policy and the handling of personal information described in it are governed by the laws of the State of Utah and of the United States, without giving effect to any choice of law rules that would apply a different law. Where a data protection regulation of another region also reaches our processing because of where you live, we will still honour the rights that regulation grants to you where they are compatible with our operations.

Nothing in this policy limits a right that you cannot lawfully be asked to waive. The section headings in this document are included for convenience only and do not alter the meaning of the text they introduce.